SECURITY

Protecting the work behind your business.

Security is a shared responsibility. DispatchBud uses technical and organizational safeguards designed for a multi-tenant business platform, while giving each customer control over its users and connected services.

Our approach

This page describes current design principles, not a certification, warranty, or promise that any system is immune from every threat. Safeguards evolve as the service changes.

Protected access

Authenticated sessions, role-aware access, and organization-scoped records are used to separate workspaces.

Credential handling

Passwords are hashed. Supported integration and gateway credentials are encrypted or handled by the relevant provider.

Data safeguards

We use access controls, service monitoring, backups or recovery measures, and vendors selected to support secure operations.

Your responsibilities: use unique passwords, limit administrator access, remove former team members promptly, protect connected accounts, verify payment and bank instructions outside email, and notify us quickly of suspected compromise.
Report a vulnerability: email support@dispatchbud.com with a description and safe reproduction steps. Do not access other users’ data, disrupt the service, use social engineering, or publish a suspected issue before we have had a reasonable opportunity to investigate.